Privacy Policy (June 2021)

Privacy Policy For TroveSkin

What information do we collect?

We collect information from you when you register on the TroveSkin app, subscribe to our newsletter, do the daily skin logs and daily lifestyle logs, add products to your stash, perform skincare routines and so on. When registering on our site, as and when appropriate, you may be asked to enter your name, e-mail address, photo, mailing address, or phone number.

Information we collect:

Selfie uploaded to our app via your camera or camera roll (if you have granted us permission to access your camera or camera roll) for the purpose of skin analysis. It is stored safely and securely in our storage until you delete it. Once deleted, the selfie is removed permanently from our storage.

Skincare products that you uses, uploaded to the app via the Products Stash feature.

App usage information, such as information about how you use the App and interact with us, including your preferred language, the date and time when you first installed the App and the date and time you last used the App.

Social media information, if you choose to login to the App via a third-party platform such as Facebook and Google, we may collect information from that platform or network, such as your social media alias, first and last name, a number of “friends” on the social media platform and, if depending on your Facebook or other network settings, a list of your friends or connections (though we do not use or store this information). Our collection and processing of the information we obtain from social media platforms are governed by the requirements these social media platforms impose on us in their relevant terms and conditions..

Device data, such as your computer and mobile device operating system type and version number, manufacturer and model, device ID, push tokens, Google Advertising ID, Apple ID for Advertising, browser type, screen resolution, IP address and the associated country in which you are located..

Online activity data, such as information about your use of and actions on the App and the Sites, including pages or screens you viewed, session duration, navigation paths between pages or screens, information about your activity on a page or screen, access times, and length of access.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways: to process your photo for automated face recognition systems, to personalize your experience (your information helps us to better respond to your individual needs), to provide personalized content and information to you, to develop new features and products, to improve our app (we strive to improve our app based on the information and feedback we receive from you), to improve customer service (your information helps us to more effectively respond to your customer service requests and support needs), to process transactions.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased products or services requested, as noted in this Policy. The email address you provide for order processing will only be used to send you information and updates pertaining to your order.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We use secure servers. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our database, to be only accessed by those authorized with special access rights to our systems, and who are required to keep the information confidential.

Do we disclose any information to outside parties?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We use secure servers. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our database, to be only accessed by those authorized with special access rights to our systems, and who are required to keep the information confidential.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and app, and not to information collected offline.

Terms of Use

Please also visit our Terms of Use section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our site and mobile application, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below. hello@troveskin.com

Last updated on: 1st June 2021