What information do we collect?
We collect information from you when you register on our site, subscribe to our newsletter, do the skin analysis and the daily skin logs, respond to surveys or fill out a form, and redeem rewards. When registering on our site, as and when appropriate, you may be asked to enter your: name, e-mail address, photo, mailing address, or phone number.
Information we collect:
Photographs of your daily skin care products that you upload to our app via your camera or camera roll (if you have granted us permission to access your camera or camera roll). It is stored safely in our storage until you delete it. Once deleted, the selfie is removed permanently from our storage.
Selfie uploaded to our app via your camera or camera roll (if you have granted us permission to access your camera or camera roll) for the purpose of skin analysis. It is stored safely in our storage until you delete it. Once deleted, the selfie is removed permanently from our storage.
App usage information, such as information about how you use the App and interact with us, including your preferred language, the date and time when you first installed the App and the date and time you last used the App.
Redemption history, if you choose to redeem any product in-app.
Social media information, if you choose to login to the App via a third-party platform such as Facebook and Google, we may collect information from that platform or network, such as your social media alias, first and last name, a number of "friends" on the social media platform and, if depending on your Facebook or other network settings, a list of your friends or connections (though we do not use or store this information). Our collection and processing of the information we obtain from social media platforms are governed by the requirements these social media platforms impose on us in their relevant terms and conditions.
Device data, such as your computer and mobile device operating system type and version number, manufacturer and model, device ID, push tokens, Google Advertising ID, Apple ID for Advertising, browser type, screen resolution, IP address and the associated country in which you are located.
Online activity data, such as information about your use of and actions on the App and the Sites, including pages or screens you viewed, session duration, navigation paths between pages or screens, information about your activity on a page or screen, access times, and length of access.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways: to process your photo for automated face recognition systems, to personalize your experience (your information helps us to better respond to your individual needs), to provide personalized content and information to you, to develop new features and products, to improve our app (we continually strive to improve our app based on the information and feedback we receive from you), to improve customer service (your information helps us to more effectively respond to your customer service requests and support needs), to process transactions and to conduct machine learning purposes.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.
Do we disclose any information to outside parties?
Unless otherwise requested by you, you acknowledge that we may sell, trade, or otherwise transfer to outside parties your personally identifiable information like your selfie images/photos for research, machines learning, marketing and/or advertising purposes without your prior consent. Non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses.
We collaborate only with trusted third parties, who assist us in operating our website and/or continuing our services, conducting/sustaining our business, or servicing you, so long as those parties agree to keep this information confidential and comply with all applicable data privacy laws. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
This interactive computerized application is for illustrative educational and entertainment purposes only. It does not take the place of a personal live consultation with a qualified dermatologist.
The information in this app is meant to educational and entertainment purposes only and is not intended to be a substitute for a visit to your dermatologist.
Anyone with a skin problem should visit a dermatologist for prompt diagnosis and treatment.
TroveSkin does not endorse or warrant the success of any specific medical treatment and is not engaged in providing personal medical advice or treatment.
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS APP.
By using this app, you signify your assent to these Terms and Conditions. If you do not agree to all of these Terms and Conditions of use, please do not use this app.
TroveSkin may revise and update these Terms and Conditions at any time. Your continued usage of the TroveSkin app ("TroveSkin App," or the "App,") will mean you accept those changes.
The App Does Not Provide Medical Advice
The contents of the TroveSkin App, such as text, graphics, images, information obtained from TroveSkin's licensors, and other material contained on the TroveSkin App ("Content") are for informational purposes only. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on the TroveSkin App!
If you think you may have a medical emergency, call your doctor immediately. TroveSkin does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on the App. Reliance on any information provided by TroveSkin, TroveSkin employees, others appearing on the App at the invitation of TroveSkin, or other visitors to the App is solely at your own risk.
We are committed to protecting the privacy of children. You should be aware that this App is not intended or designed to attract children under the age of 13. We do not collect personally identifiable information from any person we actually know is a child under the age of 13.
Use of Content
The Content is protected by copyright under both United States and foreign laws. Title to the Content remains with TroveSkin or its licensors. Any use of the Content not expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may violate copyright, trademark, and other laws. Content and features are subject to change or termination without notice in the editorial discretion of TroveSkin. All rights not expressly granted herein are reserved to TroveSkin and its licensors.
If you violate any of these Terms and Conditions, your permission to use the Content automatically terminates and you must immediately destroy any copies you have made of any portion of the Content.
Liability of TroveSkin and Its Licensors
The use of the TroveSkin App and the Content is at your own risk.
When using the TroveSkin App, information will be transmitted over a medium that may be beyond the control and jurisdiction of TroveSkin and its suppliers. Accordingly, TroveSkin and its Licensors assume no liability for or relating to the use, delay, failure, interruption, or corruption of any data/Content including selfie images/photographs or other information collected or transmitted in connection with use of the TroveSkin App.
The TroveSkin App and the content are provided on an "as is" basis. TroveSkin, ITS LICENSORS, AND ITS SUPPLIERS, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIM ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES' RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE. Without limiting the foregoing, TroveSkin, its licensors, and its suppliers make no representations or warranties about the following:
1. The accuracy, reliability, completeness, currentness, or timeliness of the Content, software, text, graphics, links, or communications provided on or through the use of the TroveSkin App or TroveSkin.
2. The satisfaction of any government regulations requiring disclosure of information on prescription drug products or the approval or compliance of any software tools with regard to the Content contained on the TroveSkin App.
In no event shall TroveSkin, its licensors, its suppliers, or any third parties mentioned on the TroveSkin App be liable for any damages (including, without limitation, incidental and consequential damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or business interruption) resulting from the use of or inability to use the TroveSkin App or the Content, whether based on warranty, contract, tort, or any other legal theory, and whether or not TroveSkin, its licensors, its suppliers, or any third parties mentioned on the TroveSkin App are advised of the possibility of such damages. TroveSkin, its licensors, its suppliers, or any third parties mentioned on the TroveSkin App shall be collectively liable only to the extent of actual damages incurred by you, not to exceed U.S. $10. TroveSkin, its licensors, its suppliers, or any third parties mentioned on the TroveSkin App are not liable for any personal injury, including death, caused by your use or misuse of the App, Content, or Public Areas (as defined below). Any claims arising in connection with your use of the App, any Content, or the Public Areas must be brought within one (1) year of the date of the event giving rise to such action occurred. Remedies under these Terms and Conditions are exclusive and are limited to those expressly provided for in these Terms and Conditions.
Advertisements, Searches, and Links to Other Apps
TroveSkin may provide links to third-party web apps. TroveSkin also may select certain apps as priority responses to search terms you enter and TroveSkin may agree to allow advertisers to respond to certain search terms with advertisements or sponsored content. TroveSkin does not recommend and does not endorse the content on any third-party apps. TroveSkin is not responsible for the content of linked third-party apps, apps framed within the TroveSkin App, third-party apps provided as search results, or third-party advertisements, and does not make any representations regarding their content or accuracy. Your use of third-party apps is at your own risk and subject to the terms and conditions of use for such apps. TroveSkin does not endorse any product, service, or treatment advertised on the TroveSkin App.
You agree to defend, indemnify, and hold TroveSkin, its officers, directors, employees, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms and Conditions.
When you access the TroveSkin from any country, USA and others, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction.
You expressly agree that exclusive jurisdiction for any dispute with TroveSkin, or in any way relating to your use of the TroveSkin App, resides in the courts of Singapore.
Notice and Takedown Procedures; and Copyright Agent
If you believe any materials accessible on or from the app infringe your copyright, you may request removal of those materials (or access thereto) from this app by contacting TroveSkin.
Thank you for your cooperation. We hope you find the TroveSkin App helpful!
Questions or comments regarding this app, including any reports of non-functioning links, should be submitted to email@example.com